Every field you create has a Type that controls what can be entered and how the answer is validated.
Available field types
Choose a type from the Type dropdown when adding a field:
Text | A single line of text, up to 255 characters — best for short answers like a city or a reference number. |
Large text | A multi-line text box (about 4 rows) with no set character limit — best for longer answers like notes, special requests, or medical details. |
Number | Whole numbers only (e.g. -5, 0, 1) — best for counts and quantities. |
Decimal | Whole and decimal numbers (e.g. -15, 0, 12.5) — best for amounts or measurements. |
Single select | A dropdown for selecting one option from a list you define. |
Multi-select | A dropdown for selecting several options from a list you define. |
Date | A date picker for choosing a single date. |
File upload | For uploading a file, such as a document or photo. |
A text field that must be a valid email address, up to 255 characters. | |
List of countries | A searchable dropdown for selecting one country. |
Phone number | A phone number field with a country-code selector. |
Collection | A group of related sub-fields under one heading — for example a Passport collection with Number, Issue date, Expiry date, and Country. Currently available in Customer Fields only. |
Learn more: What are Customer Fields? and How checkout and post-checkout forms work.