Bookings & Operations
Day-to-day booking management and operational workflows.
6 articles
How to add adjustments to a bookingAdd one-off charges or credits to a booking — like goodwill credits, late fees, or manual corrections that should appear on the receipt.
Bookings table overviewLearn how to use the Bookings table efficiently.
How to create a booking from the back officeLearn how to create bookings manually, add travelers, and set up a payment method
How tour messages workSend one-time announcements or set up automated emails that trigger based on booking and departure dates.
How to track booking changesLearn how to use the Audit logs tab to see a full history of changes made to a booking.
How to manage a bookingOpen a booking to view its summary, edit the order, manage travelers, track payments, and leave internal notes — all from a single page.