Use a manual payment when a customer has paid you outside Tourseta — for example by bank transfer or in cash — and you want to register that payment against the booking.
Recording a manual payment does not move money. It only updates the booking balance to reflect what you've already received.
Permissions required: Payments → Add manual
Record a manual payment
Open the booking and switch to the Payments (1) tab.
Click Add (2) in the top right.
Choose Manual payment (3) from the menu.
Fill in the form.
Click Submit.
The payment appears in the table with method Manual and updates the booking balance immediately.
New payment form fields
Field | Description |
Amount | The total amount received, in the booking's currency. |
Provider fee | Optional. Any transaction cost you want to record (for example, a wire-transfer fee). |
Net amount | Calculated automatically as Amount − Provider fee. |
Payment date (Required) | The date the payment was received. |
Note | Optional free-text note for internal reference. |
Payment external reference | Optional. An external transaction ID — for example, a bank statement reference. |
Notify customer | When checked, Tourseta sends the customer a payment confirmation email. |