The waitlist allows travelers to register their interest when a departure is fully booked. It helps you capture demand for sold-out dates and follow up with potential customers later.
The waitlist is managed at the tour level and applies to all departures of that tour.
Permissions required: Tours → Read, Create, Update
Where to enable the waitlist
Open the tour you want to configure.
In the left-hand menu, go to Settings (1).
In the Waitlist for sold-out departures section, toggle Enable waitlist on (2).
Click Save.
Once enabled, travelers will see a waitlist option when a departure is fully booked.
What happens after enabling the waitlist
Travelers can submit their interest for sold-out departures.
Waitlist entries are collected as leads.
You can review and manage these entries from the Leads section.
Enabling the waitlist does not affect availability or bookings - it only collects interest.