The waitlist allows travelers to register their interest when a departure is fully booked. It helps you capture demand for sold-out dates and follow up with potential customers later.
The waitlist is managed at the tour level and applies to all departures of that tour.
Where to enable the waitlist
Open the tour you want to configure.
In the left-hand menu, go to Settings (1).
In the Waitlist for sold-out departures section, toggle Enable waitlist on (2).
Click Save.
Once enabled, travelers will see a waitlist option when a departure is fully booked.
What happens after enabling the waitlist
Travelers can submit their interest for sold-out departures.
Waitlist entries are collected as leads.
You can review and manage these entries from the Leads section.
Enabling the waitlist does not affect availability or bookings - it only collects interest.