Before you go live, it's a good idea to walk through the booking flow yourself — as a traveler would. This lets you check that your tour, pricing, and checkout look exactly the way you want.
Before you start
Make sure you have the following in place:
At least one tour in Live status created with a live departure.
A booking link for your tour.
How to avoid a real charge during testing
To complete a test booking without being charged, use one of the following methods:
Method | How to set it up |
Set deposit to €0 | In the tour's Booking → Payment plan, enable the payment plan and set the deposit to €0. The booking will be confirmed without any upfront charge. |
1-unit test payment | Set the deposit to 1 (€1, £1, or $1 depending on your currency) and complete the booking with a real card. This tests the full Stripe payment flow. Refund the charge from your back office and cancel the booking afterwards. |
Testing the booking process
Step 1. Open the tour
Open the link you copied from the back office in incognito window or log out from the back office.
Step 2. Select a departure and travelers
Choose a departure date and enter the number of travelers. Click Continue.
Step 3. Fill in traveler details
Complete the checkout form with traveler information. You can use any test details, but if you want to test the confirmation email, use an email address you have access to — just not the one you use for the back office.
Step 4. Complete the booking
Proceed to the payment step and complete the booking using your chosen method — either apply the 100% coupon code.
Step 5. Check the confirmation
After completing the booking, you should see a booking confirmation page. You will also receive a confirmation email.
Step 6. Review the booking in the back office
Go to Bookings in your back office. You should see the test booking listed there. Open it to check:
Traveler details are correct
Payment status is as expected
The booking is linked to the right tour and departure
Cleaning up after the test
Once you're done, cancel the test booking:
Open the booking in the back office.
Click the three-dot menu (⋯) next to the booking.
Select Issue Refund & Cancel Booking if a refund is required.
Select Cancel Booking if no refund is needed.