👋 Welcome to Tourseta!
Step 1. Log in to Your Account
Each company on Tourseta has its own unique login page.
Your Account Manager will send you:
your personal login URL
your username and password
Use these details to access your account.
If you haven’t received them yet, simply reach out to your Account Manager — they’ll help you right away.
💡 You don’t create an account yourself — we prepare it for you.
Step 2. Set Up Your Payment Provider
To accept online payments, you need to connect your payment provider.
Go to Integrations → Apps → Payment Methods
Click Add
Select Stripe
Enter your Secret Key and Publishable Key
Once saved, your booking platform will be able to process customer payments securely.
👉 If you’re not sure where to find your Stripe keys, Stripe provides a step-by-step explanation in their help center (linked in the original guide).
Step 3. Review Your Company Settings
Navigate to the Administration → Company Settings section to review your company website, email, and Google Analytics tracking code.
Your customers will see your email and can access your main website from the Booking Platform and Traveler Portal.
If you add your Google Analytics tracking code, you’ll be able to monitor customer behavior, track interactions, and gain insights into how users navigate your booking platform.
Step 4. Configure Payments
Navigate to the Administration → Payments section to choose who covers the payment provider fee and the Tourseta fee.
Who pays the service fee | What this means |
You | Customers won’t see any service fees on their bookings. The service fee will be charged to you. |
Booker | The service fee is added to the customer’s payment during booking. |
Step 5. Booking & Privacy Policies
Go to Administration → Policies to review and manage your policies.
Here you can:
add or update your Booking Policy
add your Privacy Policy link
Customers are required to accept your Booking Policy during checkout.
Both policies are displayed on the Booking Platform and in the Traveler Portal.
This step ensures transparency and helps you stay compliant.
Step 6. Social Media & Appearance
Go to Administration → Appearance to fine-tune how your company looks to customers.
This optional section allows you to:
enable a social media block
upload a cover image
add links to your social media profiles
When enabled, this section is shown on the Booking Platform and in the Traveler Portal and helps give your brand a more complete, polished look.
Step 7. Add Team Members
Go to Administration → User Management to invite additional team members.
You can assign one of the following roles:
Role | Access |
Admin | Full access, including administration and integrations. |
Manager | Can create and manage tours and bookings, without access to administration or integration settings. |
⚠️ Important
Passwords must be at least 8 characters long and include an uppercase letter, a number, and a symbol.
Users can reset their passwords at any time using the “Forgot password” option.