Use an adjustment to add a one-off charge or credit to a specific booking — for example a goodwill credit, a late-booking fee, or a manual correction.
Unlike extras (which are predefined add-ons configured at the tour level), adjustments are freeform line items you create ad-hoc on a single booking. Both the booking total and the payment installments recalculate automatically.
Permissions required: Bookings → Update
How to add an adjustment
Open the booking and click Add adjustment (1).
Fill in the form.
Click Save.
The adjustment appears in the Order section and the booking total updates immediately. Payment installments are recalculated to reflect the new total.
Adjustment form fields
Field | Description |
Item | A short name describing the adjustment — for example, "Goodwill credit" or "Custom pickup fee". This name appears on the booking summary and in the audit log. |
Quantity (Required) | Defaults to 1. Use the +/− buttons to change it. |
Price | Per-unit price in the booking's currency. Enter a positive value for a charge or a negative value for a credit/discount. |
Total | Calculated automatically as Price × Quantity. |
Edit or delete an adjustment
In the Order section, click the adjustment you want to change.
Update the Item, Quantity, or Price, then click Save — or click Delete to remove it and confirm the deletion in the dialog.
Every create, update, and delete action is recorded in the booking's audit log. The booking total and installments recalculate automatically after each change.